Frequently Asked Questions

When will my order ship?

Orders are part of our first productionn run and will ship in approximately 2 weeks. You’ll receive tracking details as soon as your order is on the way.

Is it fully waterproof?

The credential sleeve is made from waterproof TPU to protect your credential from rain, sweat and everyday use on the Camino.

Will it fit all pilgrim credentials?

Yes - it’s designed to fit standard Camino pilgrim credentials comfortable while still allowing easy access for daily stamps (sellos).

How do I use it during the Camino?

You can clip it onto your backpack (either the inside or outside) using your own carabiner or other secure clip.. It’s designed so your credential is always accessible - no more digging through your bag.

Can I return it if I change my mind?

If there are any issues with your order, please reach out and we’ll make it right.

Is it sustainable?

Yes - the sleeve is mad from duable TPE, designed to last the full Camino and replace single-use plastic bags many pilgrims rely on.

Designed by a pilgrim, for pilgrims.

Yellow arrow pointing to the right with the words 'Buen Camino' in black script below.